1. Is the freight on the website accurate?
-Please contact us before you order,the default freight on the website is basically calculated according to the
usual air freight price, different countries,differentorder weight,
different freight. Please contact us in time, we will provide you
with the best shipping way and accurate freight.
2. The delivery time set on your system is 45days, do I really need
to wait so long?
-No, if it is not a customized order, we usually send it out within
15 working days.
3.Does the shipping way to our country include tax?
-It depends on the country and the shipping way you choose. Most
Asiancountries, most European countries, the United States, and
Canada have tax-included shipping channels.
4. Why the transportationtime is so long and the tracking number
not updated in nearly a month?
-As you know, the battery (especially the high-powerbattery) is
special commodity, the terms of transportation are very strict.
5. Is this product safe?
-Passed the overcharge, over discharge, over
temperature, short circuit, acupuncture and other safety tests, no
fire, no explosion at any circumstance.
6. How to confirm the high quality of the product you sent me?
-Our batteries are all grade A, No matter how many you order, we
will test each product before sending out.
7. The battery is so heavy, will it damaged easily on the road?
-This is also a matter of great concerm to us.After long-term
improvement and verification, our packaging is now very safe and
reliable. When you open the package, you will definitely feel our
sincerity.
8. Is it OK to print my logo on the product?
-Yes. Please inform us formally before our production and confirm
the design firstly based on our sample.
